In Data Protection Our Commitment

Here is a quick overview of the core principles Takbet App follows to protect your personal information.

SSL 256-Bit Encryption

Every transaction and piece of personal information is protected with industry-standard SSL encryption. No third party can ever access or read your data.

Minimal Data Collection

Takbet App collects only the information strictly required to deliver our services. We never ask for data that is not necessary.

Sale of Data is Prohibited

Your data is never sold to any third party. This is a non-negotiable policy of Takbet App.

Full Confidentiality

Your account details, gaming history, and financial transactions are kept strictly confidential and are accessible only to authorized personnel.

Right to Erasure

You may request deletion of your personal information at any time. We will honor that request unless we are legally required to retain the data.

Cybersecurity Monitoring

Takbet App's servers are monitored 24/7 by cybersecurity specialists. Any suspicious activity is identified and flagged immediately.

This Privacy Policy applies to Takbet App and all of its services. By using the platform, you are considered to have consented to this policy.

1

Introduction & Scope of Policy

Takbet App ("we", "us", "the platform") is an online gaming and entertainment service provider based in Bangladesh. We believe that your personal privacy is a fundamental right — and protecting that right is our responsibility.

This Privacy Policy explains what information Takbet App collects, how it is used, who it may be shared with, and what rights you have regarding your data. This policy applies to our website, mobile app, and all associated services.

In this policy, "personal information" refers to any data that can be used to identify you, directly or indirectly — such as your name, mobile number, address, or financial details.

2

What information do we collect?

Takbet App collects only the information that is strictly necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

A. Information Collected at Registration

  • Full Name & Date of Birth (for age verification)
  • Mobile Number & Email Address
  • Username & Password (stored in encrypted form)
  • Current Address (Division, District)

B. Information Collected During KYC Verification

  • National ID (NID) Number & Scanned Copy
  • Passport (where applicable)
  • Biometric Selfie (for identity matching)

C. Transaction Information

  • BKash, Nagad, or Rocket Number (last 4 digits masked)
  • Deposit & Withdrawal Amounts and Dates
  • Payment Reference Number

D. Automatically Collected Information

  • IP Address & Device Type
  • Browser Information & Operating System
  • Site Access Times & Session Data
  • Cookies & Tracking Pixels (see Section 5 for details)
Type of Data Reason for Collection Mandatory?
Name & Mobile Number Account Creation Yes
Date of Birth Age (18+) Verification Yes
NID / Passport KYC Verification When Required
Payment Information Transaction Processing Yes
IP Address Security Monitoring Automatic
Gaming History Responsible Gaming Automatic
3

How is your information used?

Takbet App uses your information only for the specific purposes outlined below. Your data is never used for anything beyond those stated purposes.

  • Service Delivery: To manage your account, process deposits and withdrawals, and ensure uninterrupted gaming services.
  • Identity Verification: To verify your identity and prevent fraud.
  • Customer Support: To respond to your questions and complaints and to resolve any issues you may have.
  • Security Assurance: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Service Improvement: Using analytical data to enhance and improve the platform experience.
  • Responsible Gaming: Analyzing behavioral patterns to support problem gamblers.

We never share your information with third parties for marketing or advertising purposes. Your data is used solely to improve Takbet App's services.

4

Sharing Data with Third Parties

Takbet App never sells your personal information under any circumstances. However, limited data may be shared with trusted partners in specific situations.

  • Payment Processors: Only the information necessary to process transactions via bKash, Nagad, and Rocket.
  • Game Provider: Anonymised user ID for game access.
  • Legal Authorities: In response to a valid court order or lawful request from a law enforcement agency.
  • Anti-Fraud Organizations: To meet AML (Anti-Money Laundering) compliance requirements.

Your information is never shared with advertisers, data brokers, or any unauthorized third parties. This is an absolute and unwavering commitment of Takbet App.

5

Cookies & Tracking Technologies

Takbet App uses cookies and similar technologies on its website and app to enhance the user experience and analyze platform performance.

Cookie Types

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and theme settings.
  • Analytical Cookies: For collecting platform usage statistics. All data is anonymized.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6

Data Security Measures

Takbet App follows the highest industry standards to keep your information secure. Below are the technical and organizational security measures we have in place.

  • SSL/TLS 256-bit encryption — applied to all data transmissions.
  • Passwords are bcrypt-hashed — they are never stored or readable in plain text.
  • Two-Factor Authentication (2FA) — can be enabled optionally.
  • Firewall & DDoS protection — to defend against external server attacks.
  • Regular security audits and penetration testing.
  • Staff access to data is restricted on a strict need-to-know basis.

In the event of a security breach or data theft, we will notify affected users within 72 hours and take immediate protective action.

7

Your Data Rights

Takbet App believes you should have full control over your own data. Below are your key rights.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Data Portability

You may request an export of your data in a machine-readable format.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Restrict Processing

You may request a temporary pause on the processing of your data under certain circumstances.

To exercise any of these rights, please contact our customer support team. Requests are typically processed within 30 days.

8

Data Retention Period

Takbet App does not retain your information longer than necessary. However, certain data must be kept for a defined period due to legal and regulatory obligations.

Type of Data Retention Period Reason
Account Information For as long as your account remains active Service Delivery
Transaction Records 5 Years AML Legal Compliance
KYC Documents 5 Years Regulatory Requirements
Gaming Logs 3 Years Dispute Resolution
Support Conversations 2 Years Service Improvement
Marketing Consent Until Consent is Withdrawn Legal Compliance
9

Protection of Minors' Data

Takbet App strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect any information from individuals under 18.

If we discover that a minor has provided information by mistake, that information will be deleted immediately and the account will be closed. Parents or guardians are welcome to contact us regarding this matter.

It is entirely the responsibility of parents and guardians to keep younger family members away from this platform. The use of parental control tools is strongly advised.

10

Policy Changes & Contact

Takbet App reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified via your registered mobile number or through a notice on the platform.

Continued use of the platform after any policy update will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

For questions or complaints regarding our Privacy Policy, please contact us: [email protected] — or use the platform's live chat.

Related Policies

Explore other important policies and informational pages on Takbet App.

Terms & Conditions

A complete guide to accounts, deposits, withdrawals, and bonuses.

Responsible Play

Explore our tools and resources to help you build healthy gaming habits.

FAQ

Answers to common questions about deposits, withdrawals, and account management.

🔒 Safe & Trusted

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